Business intelligence helps you make better decisions. It is the sum of the resources that gives better you increased insight into your business and its operating environment. By using available data to show how your business has performed in the past, how it is doing presently, and how it is likely to perform in the future, business intelligence gives you the information you need to successfully run your company.
Better insight on planning projects and analyzing usage of time, capital and human resources
Solid statistical data for individual, department or company-wide performance
Performance forecasting
Ability to make more informed decision
IDS provides best solution for small to midsized businesses. Developing a customized system which fits the best for client's business process is the key to success in today's business world. Our online quoting system is designed exclusively for an insurance company who is our largest client.
Automation of manual submission process
Faster operating time
System monitoring and maintenance
24/7 internal and external support
ERP software is not always a complex system with high cost of implementation. Instead, IDS provides one simple solution to integrate businesses processes. ERP delivers a single centralized database that contains all data for each module including supply chain management, customer relationship management, manufacturing, finance, and human resources.
Benefits:
Reduce operating cost by better inventory visibility and efficiency
Real-time information throughout the entire company
Support strategic planning
An electronic ticketing system is an application that tracks technical support requests made by users supported by the helpdesk. Through the ticketing system, users can submit troubleshooting computer problems or otherwise make requests of a technical nature.
Benefits:
Allows user to reduce the amount of overhead required for maintaining additional helpdesk staff
Better channeling and prioritizing requests so that they are dealt with more efficiently
Features Include:
Request/Approval system
24/7 electronic helpdesk
Conference room reservation system
Track the performance of helpdesk